The Bloon website requires that we collect certain information from our users. We value the trust you place in us and don’t take it for granted.
Here’s how we protect your data.
Security is at our core.
We use industry-leading security practices like bank-level (128-bit AES) encryption on all data transmitted.
Your data is yours. Our job is to take care of it.
What information does Bloon collect?
Personally identifiable information; and information collected when you visit our website.
If you provide us with Personal Data from a location outside the United Kingdom, please be aware that the data is transferred from your location to the United Kingdom, where we and our service providers are located.
Personally Identifiable Information
Examples of personally identifiable information we collect include your name and email address.
Who has access to the information Bloon collects?
Bloon and other personnel have supervised access to your information so that we can provide Services to you and help you if you contact us for support. Except as provided below, we do not share your Personal Data with third parties without your explicit permission.
Third parties performing business-related functions.
We sometimes work with other companies to perform certain business-related functions, such as processing payments. In these cases, we only provide the companies with the information they need to perform their specific function.
It is possible that we may need to disclose Personal Data when required by law, subpoena, or other legal process, or if Bloon has a good faith belief that disclosure is reasonably necessary to (1) enforce our Terms of Service, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (2) exercise or protect the rights, property, or safety of our users, personnel, or the public. We attempt to notify users about legal demands for their data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not commit to challenge every demand.
Anonymised and aggregated data
We anonymise and aggregate the data we collect across many users and may share this aggregated data with our affiliates, business partners, and users. The aggregated data does not identify you personally. We may also disclose aggregated user statistics in order to describe Bloon to current and prospective business partners and to third parties for other lawful purposes.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets; in this event, you will be notified via email and/or a prominent notice on our website of any change in ownership, as well as any choices you may have regarding your Personal Data.
By using our Service, you provide us with permission to share your information with the parties described above.
To provide you with an enhanced user experience, you may choose to share your information with third parties through our website. In these circumstances, we will not share your Personal Data without your explicit permission, usually in the form of a web page, email or app screen where you authorize such sharing of information.
Is my Personal Data stored securely?
We use best-in-class security systems and practices designed to protect your information and to prevent unauthorized access to your data. Examples of our security practices include:
• Sensitive user data, such as account passwords and email addresses, are stored in encrypted format.
• All communications through our website are sent over SSL/TLS connections. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technology protect communications by using both server authentication and data encryption. This ensures that user data in transit is safe, secure, and available only to intended recipients.
• User data on our database is logically segregated by account-based access rules. User accounts have unique usernames and passwords that must be entered each time a user logs on.
We are committed to handling your personal information with respect and care. However, regardless of the security precautions taken, no physical, Internet or other electronic transmission or storage of data can be fully secure or error free. You should understand this when choosing to use any product or service that includes the physical or electronic storage or transmission of your data.
Is there a way to delete my information?
We store the information described above on our servers. To permanently delete your information, please follow these steps:
1. Write to us at [email protected] and ask us to delete your account. We will then delete your account. Given how our backup systems work, your data may remain in our backups for some time after we delete it from our servers.
What if I have additional questions?